JL Robotech

Privacy Notice

JL Robotech respects your privacy. This notice explains how we collect and use information submitted through this website.

Information We Collect

When you contact us or submit an inquiry, we may collect your name, work email address, organization, country or region, product interests, intended use, contact details, and any information you include in your message.

We may also collect limited technical and usage information, such as the page visited, referral source, general location, browser type, and interactions with website buttons or forms.

How We Use Information

We use this information to:

Submitting an inquiry does not create an order or contractual relationship.

Service Providers

We may use service providers for website hosting, security, form processing, email delivery, data storage, and website analytics. These providers process information only to support operation of the website and our communication with you.

We do not sell or rent inquiry information.

Analytics

We use limited website analytics to understand visits, button interactions, and successful or failed form submissions. We do not send the contents of your inquiry, your name, email address, phone number, or message to website analytics tools.

Data Retention

We normally retain inquiry information for up to 12 months after the last meaningful contact. Information may be retained for longer when required for an active business discussion, transaction, legal obligation, or dispute. Spam, invalid inquiries, and information no longer required are deleted periodically.

Your Choices

You may ask us to access, correct, or delete personal information connected with your inquiry. We may need to verify your identity before completing a request.

Security

We use reasonable technical and organizational safeguards to protect submitted information. However, no online transmission or storage system can be guaranteed to be completely secure.

International Processing

Because we work with international customers and service providers, information may be processed in countries outside your place of residence.

Updates

We may update this notice when the website, service providers, or data practices change. The latest version will be published on this page.

Contact

For privacy questions or requests, contact [email protected].